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Terms of Service & EULA

Last Updated: March 10, 2026

This document serves as both the Terms of Service and the End User License Agreement (EULA) for WaTrack. By downloading, installing, or using the WaTrack application ("App"), you agree to be bound by these terms. If you do not agree, do not use the App.

1. Acknowledgement

This EULA is entered into between you and WaTrack ("Licensor"), not with Apple Inc. ("Apple") or Google LLC ("Google"). WaTrack is solely responsible for the App and its content. This EULA complies with Apple's Minimum Terms for Developer's End User License Agreement and Google Play's Developer Distribution Agreement. By using the App, you acknowledge that you have reviewed and agree to these terms.

2. Scope of License

WaTrack grants you a limited, non-exclusive, non-transferable, revocable license to use the App on any device that you own or control, as permitted by the applicable app store's usage rules. You may not:

  • Distribute, sublicense, lease, rent, lend, or transfer the App to any third party.
  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App.
  • Copy, modify, or create derivative works based on the App.
  • Remove, alter, or obscure any proprietary notices or labels on the App.
  • Use the App in any manner that violates applicable laws or regulations.

3. Service Description

WaTrack provides online status tracking, last seen monitoring, activity timeline history, and push notification features for messaging contacts. The App processes publicly available data and stores tracking information locally on your device. The accuracy and availability of tracking data depend on external factors beyond our control, including but not limited to the target user's privacy settings and platform availability. We do not guarantee real-time accuracy or uninterrupted availability of tracking features.

4. Acceptable Use Policy

You agree to use WaTrack responsibly and lawfully. You must not:

  • Use the App for harassment, stalking, intimidation, or any form of abuse.
  • Use the App to monitor individuals without a legitimate and lawful reason.
  • Use the App in violation of any applicable privacy, data protection, or electronic communications law.
  • Use automated scripts, bots, or other means to access or interact with the App.
  • Attempt to gain unauthorized access to the App's systems, servers, or networks.
  • Interfere with or disrupt the integrity or performance of the App.
  • Use the App for any commercial purpose without prior written consent from WaTrack.

You acknowledge that you are solely responsible for your use of the App and any consequences thereof. Violation of this policy may result in immediate suspension or termination of your account.

5. Subscriptions, Payments & Auto-Renewal

WaTrack offers subscription-based access to premium features. By purchasing a subscription, you agree to the following:

  • Payment: All payments are processed through Apple's App Store or Google Play Store. WaTrack does not directly collect or store payment information.
  • Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.
  • Billing: Your account will be charged for renewal within 24 hours prior to the end of the current period at the subscription rate in effect at the time of renewal.
  • Free Trials: If offered, any unused portion of a free trial will be forfeited when you purchase a subscription.
  • Cancellation: You may cancel your subscription at any time through your device's subscription settings (Settings > Apple ID > Subscriptions on iOS, or Google Play Store > Subscriptions on Android). Cancellation takes effect at the end of the current billing period.
  • Refunds: Refund requests are handled by Apple or Google in accordance with their respective refund policies. WaTrack does not process refunds directly.
  • Price Changes: We may change subscription prices at any time. You will be notified in advance and given the option to cancel before the new price takes effect.

6. Maintenance and Support

WaTrack is solely responsible for providing maintenance and support services for the App, as required under applicable law or as specified in this EULA. Apple and Google have no obligation to furnish any maintenance or support services with respect to the App. For support inquiries, please contact us at info@watrack.co.

7. Warranty Disclaimer

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. WaTrack does not warrant that:

  • The App will function uninterrupted, secure, or error-free.
  • Tracking data will be accurate, complete, or available at all times.
  • Defects in the App will be corrected.
  • The App will be compatible with all devices or operating system versions.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple or Google, and the applicable store may refund the purchase price (if any). To the maximum extent permitted by applicable law, Apple and Google will have no other warranty obligation whatsoever with respect to the App.

8. Product Claims

WaTrack, not Apple or Google, is responsible for addressing any claims relating to the App or your use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. Nothing in this EULA limits WaTrack's liability beyond what is permitted by applicable law.

9. Intellectual Property Rights

All content, features, and functionality of the App — including but not limited to text, graphics, logos, icons, images, software, and code — are owned by or licensed to WaTrack and are protected by international copyright, trademark, patent, and other intellectual property laws. WaTrack is responsible for addressing any third-party intellectual property infringement claims related to the App. If any third party claims that the App infringes their intellectual property rights, WaTrack will be solely responsible for the investigation, defense, settlement, and discharge of such claims.

10. Legal Compliance

You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo or designated as a "terrorist supporting" country; (ii) you are not listed on any U.S. Government list of prohibited or restricted parties; and (iii) your use of the App complies with all applicable local, state, national, and international laws and regulations.

11. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated by reference into these terms. By using the App, you consent to the collection and use of information as described in our Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall WaTrack be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of data, loss of profits, or business interruption, arising out of or related to your use of or inability to use the App. WaTrack's total aggregate liability for any claims arising under these terms shall not exceed the amount you have paid to WaTrack for the App in the twelve (12) months preceding the claim. Tracking data is provided for informational purposes only, and WaTrack shall not be liable for any decisions or actions taken based on such data.

13. Indemnification

You agree to indemnify, defend, and hold harmless WaTrack and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your use of the App; (ii) your violation of these terms; (iii) your violation of any rights of another party; or (iv) your violation of any applicable law or regulation.

14. Termination

This EULA is effective until terminated. Your rights under this EULA will terminate automatically if you fail to comply with any of its terms. Upon termination, you must cease all use of the App and delete all copies from your devices. WaTrack may suspend or terminate your account at any time, with or without notice, for conduct that violates these terms or is harmful to other users, third parties, or WaTrack's business interests. Sections that by their nature should survive termination (including but not limited to Intellectual Property, Warranty Disclaimer, Limitation of Liability, and Indemnification) shall survive.

15. Third-Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the App, including your wireless data service agreement and the terms of service of the applicable app store. WaTrack is not responsible for any third-party services, content, or resources that may be accessed through the App.

16. Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of this EULA. Upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof. Similarly, Google and its subsidiaries may enforce applicable terms as third-party beneficiaries where required.

17. Developer Contact Information

For any questions, complaints, or claims regarding the App, please contact:

WaTrack

71-75 Shelton Street, Covent Garden, London, United Kingdom

Email: info@watrack.co

18. Disclaimer

WaTrack is not affiliated with, endorsed by, or associated with WhatsApp LLC or Meta Platforms, Inc. The App uses only publicly available data and respects platform privacy settings. WaTrack cannot track accounts that have disabled their online status visibility.

19. Governing Law & Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

20. Changes to These Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms within the App and updating the "Last Updated" date. Your continued use of the App after any changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.