Privacy Policy

WaTrack ("we", "our") is committed to protecting your privacy. This policy describes how we collect, use, and share information when you use our application and services.

1. Information We Collect

1.1 Information You Provide

Information you submit when creating an account, contacting support, or participating in promotions. This may include your email address and contact preferences.

1.2 Information Collected Automatically

• Usage: How you interact with our app, including session duration, feature usage, and notification preferences.
• Device: Device type, OS version, app version, and push notification token.
• Tracking Data: Contact activity data (online status, last seen times) is processed on your device and is not stored on our servers.

2. How We Use Your Information

• Service Delivery: To provide real-time tracking, notifications, and activity history features.
• Communications: To respond to inquiries and send service updates.
• Improvements: To analyze usage patterns and improve our app experience.
• Legal Compliance: As required by applicable laws or regulations.

3. Data Storage & On-Device Processing

WaTrack is designed with privacy in mind. Contact tracking data, activity logs, and notification history are stored locally on your device. We do not have access to who you are tracking or their activity data. Account-related information (email, subscription status) may be stored on our servers to manage your subscription.

4. Information Sharing

• Service Providers: Trusted third parties for payment processing, push notification delivery, and analytics.
• Legal Requirements: When required by law. Since tracking data is stored on your device, we cannot share it.
• Aggregated Data: Anonymized, non-identifying data may be used for analytics and service improvement.

5. Security & Data Retention

We use industry-standard security measures to protect your account information. On-device data is protected by your device's own security. We retain account data only as long as necessary to provide our services. You can delete your data at any time by removing the app or contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@watrack.co.

7. Changes

We may update this policy from time to time. Material changes will be communicated via our website or direct notification.

8. Contact

Email: info@watrack.co